Privacy Policy

Introduction

Welcome to استبيان (“Survey,” “the App”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application.

By downloading and using the App, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

1.1 Personal Information You Provide

When you create an account and use the App, we may collect the following personal information:

• Account Information: Name, email address, phone number
• Demographic Information: Age, gender, country/region
• Profile Information: Job title, income level, university, academic year
• Authentication Data: Google Sign-In credentials (processed through Firebase Auth)

1.2 Automatically Collected Information

We may automatically collect certain information when you use the App:

• Device Information: Device model, operating system version, unique device identifiers
• Usage Data: Features used, time spent, survey participation history
• Log Data: IP address, device event information, crash logs

1.3 Survey Responses

When you participate in surveys, your responses and opinions are collected. Survey data is typically anonymized and aggregated for analysis purposes.

2. How We Use Your Information

We use the collected information for the following purposes:

• Account Management: To create and manage your user account
• Service Delivery: To provide survey opportunities and process your participation
• Payments: To manage your wallet balance, process withdrawals, and facilitate transactions
• Authentication: To verify your identity and secure your account
• Notifications: To send you push notifications about new surveys and app updates (if enabled)
• Analytics: To improve our services and understand user behavior
• Security: To detect, prevent, and address technical issues and fraudulent activity

3. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

3.1 With Your Consent

We may share your data when you explicitly consent to such sharing.

3.2 Service Providers

We may share data with trusted third-party service providers who assist us in operating the App:

• Firebase (Google): For authentication, push notifications, and analytics
• Pusher: For real-time data synchronization

These service providers have access to your data only to perform specific tasks on our behalf.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption: Data is encrypted during transmission
• Secure Storage: User data is stored locally on your device using SharedPreferences
• Access Controls: Access to your data is restricted to authorized personnel only

Despite our efforts, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Third-Party Services and SDKs

The App integrates the following third-party services:

5.1 Google Play Services

• Firebase Authentication: For user sign-in and authentication
• Firebase Cloud Messaging: For push notifications
• Firebase Analytics: For app usage analytics

5.2 Pusher

Used for real-time data synchronization and messaging.

These third-party services have their own privacy policies. We encourage you to review them:

• Google Privacy Policy
• Pusher Privacy Policy

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (account deletion)
• Data Portability: Request a copy of your data in a structured format
• Opt-Out: Disable push notifications in app settings
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us at the information provided below.

7. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will delete it promptly.

8. Data Retention

We retain your personal data for as long as necessary to provide the App and fulfill the purposes outlined in this policy. Upon account deletion, your data will be removed from our active servers within 30 days, except where required by law to retain certain information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. You are advised to review this policy periodically.

11. Google Play Store Data Safety

The following table summarizes our data practices for transparency:

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: